Shipping policy

OpenRock offers free delivery worldwide. We value every customer's buying experience and will get your item to you as quickly as possible.

 

Shipping Companies

We typically use your local postal service, such as USPS, Royal Mail, and LePost. Depending on your location, we may also use parcel carriers such as UPS, FedEx, or DHL.

 

Shipping Timeline:

US, UK, Canada and most Asian countries: 5-7 Business Days

Other International Destinations: 7-10 Business Days

 

Order Processing:

In-Stock Items: Typically processed within 1-2 business days.

Pre-Order Items: Approximately 30 days to restock (exact timing stated on the product page), followed by a 1-2 business day processing period once restocked.

Note:

• We cannot deliver to the following areas in the United States:

Alaska
American Samoa
Guam
Hawaii
Marshall Islands
Northern Mariana Islands
Palau
Puerto Rico
Rhode Island
U.S. Virgin Islands
Armed Forces Americas
Armed Forces Europe
Armed Forces Pacific

• *** The delivery time of pre-sale products is subject to the arrival time.